Summary: Ticket Dismissal Texas collects only the information needed to provide our TDLR-approved defensive driving course service (Provider CP206). We do not sell your personal information. Your data is used to deliver the course, issue your certificate, and provide support.
This Privacy Policy describes how Ticket Dismissal Texas (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use ticketdismissaltexas.com and our online Texas defensive driving course. We operate as a marketing partner of Drive Defensively Texas, the TDLR-licensed course provider (License CP206) under Texas Education Code Chapter 1001.
By using our website or enrolling in our course, you agree to the practices described in this policy.
Information You Provide Directly
When you enroll or contact us, we collect:
- Identity information: Full legal name, date of birth
- Driver license information: Texas driver license number (required by TDLR for certificate issuance)
- Contact information: Email address, phone number
- Payment information: Processed securely by our payment processor. We do not store full credit card numbers.
- Language preference: English or Spanish
- Delivery preference: Email only, or email plus physical copy
Information Collected Automatically
When you visit our website, we automatically collect:
- IP address and general geographic location
- Browser type, device type, and operating system
- Pages visited, time spent, and navigation patterns
- Course progress and completion timestamps (required by TDLR record-keeping regulations)
- Referral source
2. How We Use Your Information
We use the information we collect to:
- Enroll you in and deliver the Texas defensive driving course through our licensed partner
- Issue your official TDLR completion certificate (Provider CP206)
- Maintain course completion records as required by TDLR under Texas Education Code Chapter 1001
- Process your payment securely
- Send your certificate and course updates by email
- Deliver physical certificate copies where selected
- Provide customer support
- Improve our website and course experience
- Comply with Texas law and TDLR regulatory requirements
TDLR Record-Keeping Requirement: As a TDLR-licensed provider (CP206), we are required by Texas law to maintain records of all course completions, including your name, driver license number, and completion date. These records may be accessed by TDLR or Texas courts as required by law.
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information only in the following circumstances:
- Course delivery partner: Drive Defensively Texas (TDLR Provider CP206) receives necessary information to deliver the course and issue your completion certificate
- TDLR compliance: Course completion records are provided to the Texas Department of Licensing and Regulation upon request, as required by Texas Education Code Chapter 1001
- Court requests: We may provide certificate verification to Texas courts processing ticket dismissal requests
- Service providers: Trusted third-party services for payment processing, email delivery, and website analytics — contractually prohibited from using your data for any other purpose
- Legal requirements: When required by applicable law, court order, or government authority
4. Cookies
We use cookies and similar technologies to:
- Save your course progress so you can resume where you left off
- Keep you logged in to your course account
- Understand how visitors use our website
- Remember your language preference (English or Spanish)
You can control cookies through your browser settings. Disabling certain cookies may affect course functionality, including progress saving.
5. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for all data transmission
- Secure, encrypted storage of personal information
- Restricted access to personal data on a need-to-know basis
- Regular security reviews
No method of electronic transmission is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your data, subject to our TDLR record-keeping obligations
- Opt-out: Unsubscribe from marketing emails at any time
Contact us at privacy@ticketdismissaltexas.com to exercise any of these rights. Note that some data cannot be deleted due to mandatory TDLR requirements under Texas law.
7. Third-Party Links
Our website contains links to third-party websites including Texas government sites (tdlr.texas.gov, txapps.texas.gov) and court websites. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our service is intended for Texas licensed drivers who must be at least 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, contact us immediately and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last Updated” date at the top of this page. Continued use of our service after changes constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
